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"very disappointed!"

"absolutely useless"

"not sure if fault of product or poor wifi signal in my home but i found it very difficult to connect camera and to get timely pictures"

"i unfortunately had not seen all the other reviews reporting the same issue of the weak mounting base so when i installed my camera i had that one review in mind and took extra care not to tighten the screws too much"

"my only gripe is that the motion lights seems to switch on for random reasons in the middle of the night although there seems to be nothing there to set them off"

"only issue is that it is triggered mostly by cats despite having the ‘human only’ detection setting on"

"i removed an existing security light to replace it with the much more expensive ring floodlight cam"

"only problem is you lose a lot of time stalking your neighbours and passers by"

"having done all is this the unit seems stronger than it would have otherwise been but it's frustrating to think that a very expensive light is now installed with a broken backplate"

"just make sure your broadband has capacity for it as it's wholly internet based which depending on how you look at it is a bit of a security flaw "

"the main problem is the internet connection falling means the camera does not work"

"update almost exactly two years later it has stopped working!"

"if you're mildly competent installing this in place of your existing flood light won't be too much trouble for you seeing as you probably only need to drill two holes and connect up three wires"

"lastly you need a solid wi fi signal otherwise nothing works"

"thought i'd give the flood light a chance because i have a door bell which is fine however on the flood light thr live stream mode picture is very distorted but recordings are fine contacted ring and there are blaming the internet provider which is a bit of a joke really because nothing is wrong with"

"i also have a ring doorbell this floodlight cam is much better quality video and has much better motion zone control"

"the old light was 55watts and although it put out a lot of light this ring floodlight puts out a similar amount of light"

"the only small problem that i face is a short lag in notification after months of use"

"i tried to return it but the return period has passed i live in kuwait and by the time i received i had about a week to install and check"

"only negative inwould say is the app could be better regards to how to use it"

"would have rated 6 out of 5 stars if not for this firmware issue that i have had to face multiple times"

"the ring flood cam is wicked will be getting another one grate videos n wicked lighting"

"after the horrible experience i have had with this product i couldn't possibly justify paying for their plan"

"i installed two floodlight cams 1 week ago however the inability to de sensitise the movement sensors so that they don't constantly notify when either of my two cats enter the garden is extremely frustrating"

"poor value for money at £185 from amazon"

"there is almost a £50 increase with higher payments"

"customer service not great from ring so recommend you buy this directly from amazon as they accepted the return and replacement with no bother whatsoever reassuring at this price"

"i've also had black screen corrupted video problems with some of the recordings"

"but can still be quite unreliable"

"especially disappointed with the wire connector block which is worst quality imaginable"

"the resulted in too much pressure on the tightening bolt causing it to pull through the plastic backplate rendering the product unusable"

"for some reason the stick up cam is the worst security product i've ever bought while the floodlight is easily the best"

"as others have commented the amount of room to connect house the wires is extremely restricted"

"mounting plate it weak as hell so be careful when tightening up why can’t this be metal not plastic?"

"it regularly does not respond well and it has started to completely miss events especially white vehicles"

"i cannot and do not rate or recommend ring at all and would suggest that anyone looking for security for their home find something that will offer just that because this product clearly falls short"

"i was worried the floodlights wouldnt light up much as near roof on my house"

"you can set the sensitivity & spy on cats & foxes hopefully never naughty burglars "

"great idea average execution"

"i do not deny that the manufacturer needs to review this potential disability sooner rather than later in an attempt to raise the ability of their product but in terms of market rivals it has few at this home security level that can boast better reception and transmission of data and quality of build"

"it's significantly worse in lower light conditions despite the spotlights "

"it will only let you watch for 10 minute intervals at a time before it disconnects itself and you need to re connect which can take 10 to 20 seconds or just freeze up entirely"

"camera good fixing back box poor weak plastic that cracked when screwing to wall"

"it is very glitchy and you spend a lot of time watching spinning circles before you can watch any recordings and live view is near impossible to watch"

"the other major issue is the wifi range which is shockingly bad"

"we have lots of low level crime in our area cars broken into low lives breaking into homes sheds robbed ectc so sending cuts of these bums caught in the act via the app to the police is another way of getting these people behind bars!"

"thought i'd give the flood light a chance because i have a door bell which is fine however on the flood light thr live stream mode picture is very distorted but recordings are fine contacted ring and there are blaming the internet provider which is a bit of a joke really because nothing is wrong with"

"installation is a total pain with very small space for the wires and all the screws made from so soft materials that they are practically useless"

"only niggle is that the snooze function only works for up to 6 hours"

"this is my only major irritation and i am working on an internet speed upgrade"

"we had false alarm after false alarm simply not designed to trigger human movement only"

"the biggest issue with this product is the cheap plastic mounting bracket"

"disconnect the internet or interfere with the signal and the camera becomes useless"

"what i didn't know was there is a feature to turn on the light remotely so when i am returning home late at night i can turn the light on before arriving home"

"very very annoyed"

"however less than two years after purchase both led lights on this unit have failed"

"the back plate which attaches to the wall and to which the camera fixes was awkward to connect and i ended up breaking one of the screw points"

"that's the first fault the second one is the build quality"

"the ring system is probably the most expensive and you do have to pay extra for cloud recording after the first 30 days other systems offer this at a lower cost"

"a i did buy a netamo for home and it loses signal and is not as clear as this camera"

"the ring system is probably the most expensive and you do have to pay extra for cloud recording after the first 30 days other systems offer this at a lower cost"

"first problem was the cheap wall mounting plate which cracked on installation the connections could be much better designed as well"

"if you're mildly competent installing this in place of your existing flood light won't be too much trouble for you seeing as you probably only need to drill two holes and connect up three wires"

"my problems started whilst trying to fit the cheaply made plastic backplate"

"the housing on mine cracked and broke immediately"

"seems this will be more hassle than its worth"

"then followed by another email from alan neighbor advocate at ring who offered 2 solutions: to send a replacement product or to have a phone call to help find a way to fix it"

"the plastic bracket warps very quickly and the space for wires is extremely small"

"still needs refinement expensive wifi links fail readily picture quality not hd quality laggy"

"in my experiance i have had to turn off notifications for both the flood light and stick up as you will get false alerts because of bugs and the like climbing over the camera i imagine they are drawn to the infrared lights strange though that they dont tend to climb on the doorbell one"

"funny how i am now having problems connecting to cameras is this because we did not pay subcription"

"additional tweaking is needed in settings as the motion sensor can be very happy straight out of the box"

"i will be seeking a full refund since this design fault doesn’t inspire me to get a replacement"

"the main problem is the internet connection falling means the camera does not work"

"the light tightening screw could not be tightened probably a few turns too short so one of the light could not be positioned correctly and just hanging worthless"

"it goes off when a cat walks past"

"pitty that this is such a weak point as the camera and light are good"

"i fitted my ring floodlight cam to the front of my property and it works fairly well with some annoyances "

"it was simply a matter of drilling two holes and connecting up the wiring"

"i used a flexy conduit to screw the cable into the top front of this light rather than to go through the rubber bung behind it"

"only negative inwould say is the app could be better regards to how to use it"

"the only minor gripes really with ring is the software could do with more granularity"

"setup was a breeze and the ability to turn off certain zones means that the light now only comes on when there is motion and not when the neighbours boiler exhaust is blowing"

"still rated at 5 stars as the false alarm thing is a necessary evil i suppose"

"not impressed at all how such an expensive item could have this design flaw!"

"i’m delighted with the purchase as even though the wifi signal is weak having to travel through two brick walls it still functions perfectly"

"his camera has the same clarity as mine his records to sd card"

"eventually i had no other choice but to take the existing fittings completely out of the backplate and screw the light fitting straight into the wall and through the broken backplate using long screws and rawl plugs to hold it into position so wasn't able to use the more aesthetically pleasing colour matched one's provided"

"the sensor for the lights is so overly sensitive that they are continually going off over nothing what so ever and even with the motion setting for them turned all the way down it will still trigger for something about 30 ft away"

"great little gadget"

"took 15 minutes to remove old light and install this wiring was very straight forward"

"major flaw in the design"

"the ring software is brilliant the lock collars are a real annoyance for something this pricey i nearly sent my second one back luckily they came loose 😏 good luck and ring make better mounting plates and lock collars!"

"a couple of top tips firstly if you have a spar rendered wall chip the stones off so that the surface is completely flat"

"our security is now compromised and ring should feel lucky there’s not a personal injury claim here as it could have fallen on somebody and it’s a heavy piece of kit!"

"ironically it doesn't set the floodlights off when you're reversing your car onto your drive though they just come on once you've gotten out of your car which is a major pain!"

"works if your subject person stays still useless if they move"

"i used a flexy conduit to screw the cable into the top front of this light rather than to go through the rubber bung behind it"

"edit dropped it down to a 1 star due to the continued poor performance of the app also"

"no explanation received"

"their position can't be adjusted the quality of video is poor so you can't see reg plates or people's faces unless within 2m"

"the resulted in too much pressure on the tightening bolt causing it to pull through the plastic backplate rendering the product unusable"

"the ring software is brilliant the lock collars are a real annoyance for something this pricey i nearly sent my second one back luckily they came loose 😏 good luck and ring make better mounting plates and lock collars!"

"disconnects from wifi constantly even with very good signal hit and miss whether live view will work lights mind of their own i’ve turned them off permanently "

"mine broke and i have been waiting 6weeks for a replacement and wasted at least 2hrs between calls and emails to support"

"with a limited 1 year warranty and an alleged 10 year life on the led bulbs we are feeling properly ripped off by ring"

"couple more options to try but i’m slowly losing my mind and will return as faulty once i’ve exhausted all options"

"the only criticism i have is i wish the floodlight itself was brighter overall its a product that just gets better with software updates to the app"

"only issue has been as it relies on wifi it has cut out a few times or not connected as quickly as expected unlike my ring elite which is hard wired"

"ring support isn't the best and chatting to them online can be painstaking hopefully they will keep releasing updates on the app to support the floodlight better i don't mind paying the subscription as long as it works!"

"lastly the "siren" is fairly quiet and therefor more a gimmick rather than a useful feature"

"no response from ring very poor"

"i’ve found this product very easy to install however it’s of poor quality"

"the light tightening screw could not be tightened probably a few turns too short so one of the light could not be positioned correctly and just hanging worthless"

"have found a work around for when i come home late using the app i can turn the lights on from the train so i can see to get to the front door"

"cheap plastics badly designed electrical box too small make installation unnecessarily hard"

"there has also been a few occasions where it has even told me that i have no devices connected and can take some time for it to rectify itself"

"or change the length of each video segment which is restricted to one minute?"

"first camera turned up with insulated wiring connectors missing meaning that bare mains wires had been left just twisted together in the back box"

"the only slight negative was that adding a second device results in the annual cloud cost to increase from €30 to €100 as i had assumed adding a second device would just double the cost"

"unfortunately hermes have not returned it to amazon nearly three weeks after it was dropped off with them"

"unfortunately the tightness of the screws i thought was right was already too much for the base plate and it broke"

"must have very good wifi or this will not work"

"the latest update has left it failing to activate a number of times and its become frustrating"

"very annoyed at this stage"

"installation is a total pain with very small space for the wires and all the screws made from so soft materials that they are practically useless"

"i had the ring door bell pro hard wired and added the spot light for the back garden also hard wired "

"a bit too much plastic but hopefully should be hardwearing"

"this is a well designed product but the combination of bad instructions and shortcomings with ring support make it seem less attractive"

"this is due to the back fixing plate being made from cheap plastic"

"now this one has condensation in the sensor can't be bothered to replace again it doesn't seem to affect it"

"delay in app activation"

"it is very glitchy and you spend a lot of time watching spinning circles before you can watch any recordings and live view is near impossible to watch"

"i still think it is totally overpriced as some no name vendors offer similar cameras for almost a 10th of the price"

"can't fault customer service either"

"only awkward bit was getting the direction set up on lights"

"they've made it as simple as possible but its still flipping fiddly to wire up when you are half attached to a wall up a ladder"

"the most annoying thing is small spiders can set it off if in front of the camera & also i found it was going off at night when it was raining heavy!"

"delayed notifications by about 5 seconds"

"with a limited 1 year warranty and an alleged 10 year life on the led bulbs we are feeling properly ripped off by ring"

"the €100 charge covers unlimited devices however should you wish to add them later"

"**this fundamental flaw negates the benefit of a microphone and speaker ***likewise youre not going to activate a siren if you cannot see a threat coming"

"dimming feature could be useful"

"even with the extension of my wifi to the back of my house the signal outside at the height of the camera is not great so the ring floodlight cam does loose connectivity occasionally"

"flood light very bright which is perfect for my needs given the lack of street lighting and acts a deterrent for unwanted persons"

"this one went on the rear of the house and provides a good view of the back garden and the surrounding fences"

"ring are 1 of the best on the market i've bought in to it all now can be exspenize but buy cheap buy twice keep checking amazon for deals as the price does drop you can also pay in installments now over 5mths no credit checks no interest win win big tip you need to have good upload speed for this to workproper around 2 mb worth every penny guys buy buy buy"

"we have lots of low level crime in our area cars broken into low lives breaking into homes sheds robbed ectc so sending cuts of these bums caught in the act via the app to the police is another way of getting these people behind bars!"

"it makes installation a nightmare"

"in addition when i attempted to attach the security light to the backplate found that it wasn't strong enough to take the weight of the heavy camera and lights so like others found that the backplate cracked and broke not being fit for purpose"

"with ability to talk to delivery drivers or intruders is definitely a deterrent and makes the wife feel safer and more secure whilst away on business"

"still the cam told me that the wifi signal was weak"

"i have mine connected to a ring chime i have complained about this they told me that i need the chime pro now £50!"

"if you live in the typical cramped uk home then you may find it hard not get light or motion triggers from neighbours especially at the front so plan carefully where best to site the camera"

"its been a few days that this ring floodcam is installed and i must say its superb"

"i’ll shop elsewhere!"

"i really like the product but is not without some issues"

"the flood lights are weak"

"customer service not great from ring so recommend you buy this directly from amazon as they accepted the return and replacement with no bother whatsoever reassuring at this price"

"i have sent emails regarding this but as yet still no reply"

"watch the alignment of the holes in the base for mounting on the wall bizarrely they're not horizontal so use the up arrow to make sue its fitted level"

"i added this to my existing ring doorbell and another floodlight cam already installed on my drive"

"unfortunately this isn't the first time this sort of problem has occurred"

"the internet so i just seem to be going in circles really"

"my only problem is the internet connection which can be weak at peak times"

"if you live in the typical cramped uk home then you may find it hard not get light or motion triggers from neighbours especially at the front so plan carefully where best to site the camera"

"i gave it low rating because of this be low price drop in ring flood cam from £249 to £199 monthley payment £249 at £49"

"i have no idea what to do with it now and did not find any help at the ring website too"

"i was pleased when my security camera arrived but it was not set properly and when i went to adjust the angle of the lights half of the screw fell out but not sure if it was a faulty camera"

"bracket has broken already and cannot find a replacement to purchase anywhere"

"i spoke with ring and they said it was faulty"

"the wifi signal on the light is so poor that i had to phone the ring helpline to help me get the thing set up they were great by the way "

"edit changed my review as the camera has decided it doesn’t want to connect to my wifi extender anymore i even tried another extender and that didn’t work it will connect straight to router sometimes the tech support suggested buying the ring chime wifi extender 🙄 can they release an update to only accept ring extender?"

"finally i just wanted to chat on line with a support person but can't find any way to do this so again this just piles on the frustration"

"i was pleased when my security camera arrived but it was not set properly and when i went to adjust the angle of the lights half of the screw fell out but not sure if it was a faulty camera"

"tried calling ring customer service who gave no answer as to why it does that"

"mine broke and i have been waiting 6weeks for a replacement and wasted at least 2hrs between calls and emails to support"

"the only slight drawback is the time lag between someone standing near it and the motion alert and video recording starting"

"it kept telling me there was no connection when the wifi router was about 6 foot away from the floodlight and the troubleshooting videos from ring were next to useless hence the 3 star rating"

"great device but installation not a quick job"

"this is the 3rd ring product i have purchased"

"only by ring if you have good strong wifi in your house i live in an old farmhouse with 3ft think wall and it's not great"

"retrieving cloud footage is a bit slow granted that there is a lot of data stored and it depends on your connection speed which can have an impact i'd still say it's a bit slow"

"the ring customer service live chat was very poor and showed very little interest in resolving any issues"

"this item was faulty"

"my only slight grumble was that i did find adding the ring device to my subscription to ensure that recordings are stored in the cloud was difficult"

"camera did not work"

"still on the matter of the app i was watching through my detected motions for the day and for some reason nothing past 5pm would load"

"the ring customer service live chat was very poor and showed very little interest in resolving any issues"

"i have tried various combinations of sensitivity settings and set to people only settings to no avail"

"doorbell its picked up motion and video so it's like a fall bac"

"the lights are quite sensitive and go on when there appears to be nothing triggering it but i prefer that to not coming on when there’s a trigger"

"nest offers permanent recording i do not need this but it would be nice to have the option"

"a very disappointing purchase and ultimately a return"

"very annoying"

"what’s there not to like?"

"according to the description and technical specifications i expected them to accommodate small animals which they don't"

"have contacted ring and they were no help"

"who knows but it wouldn’t surprise me"

"i have noticed that my wife's iphone gets quicker response than my android but this is a matter of seconds and maybe down to the age of my mobile phone as opposed to her brand new iphone"

"with ability to talk to delivery drivers or intruders is definitely a deterrent and makes the wife feel safer and more secure whilst away on business"

"if you don't currently have a light wired outside i probably would recommend you hiring an electrician this installation process is the exact same as a normal floodlight install so any semi competent electrician will be able to install this if they say they don't know how to install it say the wiring is the same as a bog standard floodlight and they'll be good to go "

"through the cavity then it’s not such an issue as once connected you can pull the wire from the other side"

"edit changed my review as the camera has decided it doesn’t want to connect to my wifi extender anymore i even tried another extender and that didn’t work it will connect straight to router sometimes the tech support suggested buying the ring chime wifi extender 🙄 can they release an update to only accept ring extender?"

"bad design as water can be seen collected at the bottom of the pir"

"it takes so long to connect to the stream that if there was anyone doing something they shouldn't on your property they would be gone before you could see them"

"bit of a tricky install for beginners maybe"

"cars driving across the view are fine but cars driving towards it outside the defined monitored area seem to confuse it"

"i would like the option to be able to have the siren go off automatically in certain circumstances but there isn't an option"

"these are quality cameras that still have a few issues"

"my wifi was not fabulous so camera was a bit patchy"

"cars driving across the view are fine but cars driving towards it outside the defined monitored area seem to confuse it"

"again this is only a small fee which can be paid monthly or yearly"

"in summary it’s a great product but severely let down by terrible wifi range"

"this item is pointless!"

"also the echo show i expected to switch to ring when motion detected but this didn’t happen either"

"so although the concept of the floodlight cam is fantastic it’s heavily let down by its quality"

"generally ok but can be slow to capture motion"

"i tried to reset it by pressing the button for 30 seconds and more but it never did reset"

"so i give it 2 stars and i wouldn't buy one again"

"and if like myself you have the ring video doorbell you can also link the two devices in the app"

"other price days after the on i bought flood cam £199"

"had this item18 months light gone not happy"

"on tightening the small black nuts onto the silver thread has there was no resistance telling me when to stop the silver thread broke off from its back base"

"still rated at 5 stars as the false alarm thing is a necessary evil i suppose"

"the floodlight camera can be as great as it wants to be if you can't safely fix it it's no good to anybody"

"the plactoc holding bracket is soo weak that it broke instantly"

"eventually i had no other choice but to take the existing fittings completely out of the backplate and screw the light fitting straight into the wall and through the broken backplate using long screws and rawl plugs to hold it into position so wasn't able to use the more aesthetically pleasing colour matched one's provided"

"couple more options to try but i’m slowly losing my mind and will return as faulty once i’ve exhausted all options"

"3 weeks later i still haven't heard anything or received a replacement base so now i have no option but to return to amazon and wait further"

"i have bt ftth so 300mb down 45mb up speeds which i hit all over the house and most of the garden"

"it now wont enter set up mode wont reset nothing"

"it was such a headache"

"still not resolved"

"i have a ring doorbell and chime pro which is the same chim pro didn't make wifi any better so don't bother with it"

"the motion sensor is a bit difficult to get right"

"we have lots of low level crime in our area cars broken into low lives breaking into homes sheds robbed ectc so sending cuts of these bums caught in the act via the app to the police is another way of getting these people behind bars!"

"my problems started whilst trying to fit the cheaply made plastic backplate"

"the metal bolts pull through and snap the plastic riser off the back plate"

"the motion sensor can see a cat at 4am but sometimes misses a full grown adult"

"50 per month for this option otherwise the camera is pretty much pointless unless you are continually watching it 24 hours 7 days a week!"

"5mb s upload speed not superspeed broadband and the video is always stuttering"

"i already have the ring alarm system but wanted a belt and braces approach with outdoor cctv"

"the other major issue is the wifi range which is shockingly bad"

"as a wifi connected devices it's junk"

"the app very often becomes non responsive especially when pressing the back button on my device instead of the back button in the app most times requiring you to either wait for it or force close and re open"

"the only small problem that i face is a short lag in notification after months of use"

"as it is if you are busy and can't view live then it is a waste"

"edit dropped it down to a 1 star due to the continued poor performance of the app also"

"well i guess i should of done some more research on the product before purchasing because it doesn't really suit my needs"

"if you live in the typical cramped uk home then you may find it hard not get light or motion triggers from neighbours especially at the front so plan carefully where best to site the camera"

"mounting plate it weak as hell so be careful when tightening up why can’t this be metal not plastic?"

"even if you didn't already have an outdoor light i can't see the installation being particularly troublesome"

"bit fiddly to install as there is no allowance in the back body of the light for any excess cable but once this has been overcome fitting and commissioning of the unit was very simple and the app is very user friendly"

"also they ask for credit card details in case one does not return the broken unit in which case one is charged the full retail price"

"then theres the excuse of demand eh!"

"upon fitting i noticed that the one fixing screw that holds the lamp unit to the mounting plate was broken and so wasn't able to hold the lamp in place"

"could be fantastic but after several hours spent mounting running power cables and drilling holes in walls i returned it several days later"

"it has shorn off from the bolt see photos due to the weight"

"very disappointed"

"absolutely useless"

"my son has epilepsy and only has them in this sleep leaving him on his own at bedtimes is very difficult and i can’t relax and mostly don’t leave him so i’m in bed same time as him"

"tried with different mobile same issue"

"on the whole i am very pleased with it my only gripe is the distortion when you speak through the microphone it is really quite bad"

"the only issue was that the motion alerts were not working"

"i would say that the cost seems to be one of the more expensive options compared to other camera makes"

"the only problem i have experienced was on saturday the 11th january 2020 when there was no picture on my phone but sound detecting movement"

"one for my lounge facing my front door one for the back door & also the kids room we have very expensive computer equipment in there along with games consoles too • fast delivery well packaged & looks very smart modern"

"this item is rubbish it does not work will not connect to my phone "

"after a few days the cameras stopped working"

"nothing was too much trouble and they really helped us "

"done every step and reset instruction given and nothing works"

"i had been wanting a ring doorbell for a while now and i came across this instead with a much nicer price tag"

"the camera was very easy to instal l and when i had a small problem with the wifi connection the support team were able to advise me very promptly"

"i sent it back as faulty as it was within the 30 day return period"

"only criticism is that the speaker could be better"

"with some use i have to say the image quality isn't brilliant in some lighting conditions hence the 3 star rating original review: so it has the potential to be a great product at its price point but as it stands you are unable to view the camera when out of house through 4g due to a current firmware issue due to be solved by start of september i've been told"

"extremely disappointed"

"total waste of money”"

"i had a few problems with json errors when viewing clips on mobile data i found out this was due to vodafone blocking the site and a simple live chat asking vodafone to unblock restricted content solved this immediately"

"but you still worry"

"the spaniels i might add are really boring when i check and are just asleep"

"awful product"

"got first camera working then tried to add the second camera total night mare the quick delivery is the only positive thing i can add in fairness when it did work all for 10 mins the picture was really clear camera one then decided to switch itself off and on so i gave up also doesn’t link to alexa very well at all as described"

"night vision is the most importatant part for a camera because anything can be happen in the night and this awful camera has no night vision capability at all"

"to my phone gave me a lot of peice of mind but sadly 3 weeks after conecting the q5 the first and replaced k5 has again packed up and im in no mind the q5 will shortly fol low it so its not one that i could recomend spending money on unfortunately and i will cirtainly not waist anymore of my time with emails to the companey that may well send another replacement but i would rather save up and buy one i wont have to keep replaceing sorry but my view is dont buy one"

"they will only work with their proprietary "cloud" software which is buggy as hell and does not work most of the time"

"pointless and annoying"

"this camera performed perfectly"

"i cannot recommenced this as the clips only viewable for less than two days unless by there cloud subscription pathetic so wouldn’t bought it if knew that"

"we had a minor issue at one point but we emailed the manafacturer and their service was amazing even with the current climate and lockdown we explained our issue and they sent out a new camera to us they even followed up to ensure it arrived which took only a couple of days i may add"

"i was slightly disappointed to discover that i can’t adjust the lens remotely via the app but it’s not a massive inconvenience as i’ve just played around with the camera to capture what i want and it’ll stay that way"

"for the price it's an absolute bargain i got them to see what the animals get up to while i'm out i cant fault the the quality of images great i confused my irritating mutt when he was barking like an idiot for no reason apart from the wind was blowing i set it for motion record when sleeping to catch"

"the only issue was that the motion alerts were not working"

"they quickly helped me resolve a small issue i was having"

"27am apologising but advising it could be a wifi signal problem"

"every time showing error 5401 5403"

"the camera is small white and easily blends into the environment"

"i have spoken with wansview support a couple of times too and they are both polite and prompt with replies"

"it will work for 2 3 days then just totally crash again!"

"none of the offered glitch fixes really fit in with how the app doesn’t work"

"i currently have a neos smart camera but it is very laggy and the app constantly crashes so i want to replace it with something more stable and reliable"

"after reading the reviews of various comparable cameras i decided to buy a wansview camera as they were the only manufacturer that i couldn't find any evidence of them having had security flaws so i felt happy to give them a go the camera was quick and easy to set up the automatically generated qr code and audio cues' would be easy for anyone to follow"

"if i have to pick a small fault the sound lags the image by a fraction of a second but i'm guessing this can be fixed with an update"

"i was looking for a low cost wifi camera so that i could keep an eye on my mother at home as she has been unwell recently"

"also despite numerous updates in the 3 months i've had this camera the android app remains very buggy and erratic"

"the k5 device worked without a single issue for 2 months and suddenly stopped sending motion alerts and as with any device problems can arise but it is all about how these are resolved"

"avoid this"

"although this camera is alexa compatible with the wansview skill meaning you can view the camera on an alexa show device or with a firestick it does not support motion detection within alexa this means that you are unable to trigger any other routines this is an obvious flaw with the firmware rendering the device useless for me i was intending to use a sd card with the device but though i would use the cloud trial first however i did not wish to open a paypal account which seems to be required"

"had camera a few days now and it's worked perfectly until today with the stupid firmware update and how every time i close the app and go back into it no device ?"

"i had a few problems with json errors when viewing clips on mobile data i found out this was due to vodafone blocking the site and a simple live chat asking vodafone to unblock restricted content solved this immediately"

"edit: camera developed a fault where it could not format the sd card and reported an error message on the app"

"phone app version allowes longer password than pc version so if you get username password error on computer"

"also keep getting a stupid amount of emails from the company"

"the ability to invite a friend family member to view the app is great but there is a small limitation in that the invited friend can't view recorded videos only the live feed"

"i had no luck in achieving a successful scan until after several failed attemps the setup help dialogue intervened and suggested making the qr image larger"

"the spaniels i might add are really boring when i check and are just asleep"

"i've taken a star off as i'm getting an annoying buzzing sound through the app but other than that it's perfect and i have recommended it to my friends as a cheap alternative to an external cctv system"

"there was a slight problem early on so i contacted the uk mail and they replied almost immediately they knew about the problem as it was with their server"

"i figured that overall it was mostly positive and that maybe the people who gave it negative reviews were just not tech savvy or patient people millennial cockiness right there i know so anyhoo i decided to click the buy button"

"i've taken a star off as i'm getting an annoying buzzing sound through the app but other than that it's perfect and i have recommended it to my friends as a cheap alternative to an external cctv system"

"one minor issue not a camera fault my mobile provider vodka honey blocks the manufacturers we stream as a default"

"i would give this a zero rating but that was not possible"

"the app was very easy to install and getting it to do what it needs to waa mercilessly childs play"

"ended up returning this as the power kept turning on and off which kind of rendered it useless : i wanted a nice little camera for inside my porch as we are currently isolating and having lots of deliveries that are being left in the porch without signatures and after one delivery was 'delivered' but wasn't we needed a small cheap camera to keep an eye on things"

"one minor issue not a camera fault my mobile provider vodka honey blocks the manufacturers we stream as a default"

"s d card i used my w d cloud drive to record to also can me viewed from iphone 11 and alexa show i would highly recommend this product to anybody who needs cctv camera or security deterrent in the home or garden"

"although this camera is alexa compatible with the wansview skill meaning you can view the camera on an alexa show device or with a firestick it does not support motion detection within alexa this means that you are unable to trigger any other routines this is an obvious flaw with the firmware rendering the device useless for me i was intending to use a sd card with the device but though i would use the cloud trial first however i did not wish to open a paypal account which seems to be required"

"yes surprisingly so and have had no issues reconnecting after the camera has been unplugged and then plugged back into the mains is the wansview cloud app friendly?"

"the main difference was the picture & sound quality and lack of lagging time difference between the image taken and shown on a device with the other 2 cameras we tried one had a 15 45 second lag on video so for example we would be talking to one of our children downstairs but we could still see them playing upstairs on the camera"

"is seems installation is difficult and time consuming"

"i didn't try cloud features due to my own privacy concerns"

"we have not used the cloud service yet but we do plan to take the free trial when we decide how we want to use the camera s with a view to expand our system to include additional indoor cameras and maybe an external"

"is it possible to give 0 stars"

"on 3 occasions i wanted to see who has been dumping rubbish outside my house and on those 3 occasions it hadn't recorded anything to the sd card"

"never connects"

"the only negative is that there is nothing to explain how the sd card works"

"they barked one and i spoke to them and they settled down again"

"they are much smaller and lighter than my old cameras"

"motion detection very sensitive had to set it at minimum to avoid neurosis"

"good bits: looks good really easy setup excellent image quality good microphone and speaker system didn't require an sd card to work bad bits: only really bad bit was due to our slow wifi meaning there was a slightly laggy image"

"i will order some more for other rooms but maybe not the same model!"

"software is a bit lacking especially on desktop"

"i bought this camera so that i can watch my pet whilst i'm at work as he has been slightly unwell"

"it comes with a very long power cable is well packaged with comprehensive instructions which are well written and easy to follow"

"i moved my camera from its original location and left it disconnected for about 3 months by which time i had forgotten my password and couldn’t get onto the camera again when i plugged it back in"

"for security reasons the invites last 30 minutes and it's usually not enough time so you end up having to send repeated invitations"

"then it started turning off or freezing on long periods of time and dispite resetting and trying to solve the problem it keeps happening its becoming a joke!"

"the app is absolutely rubbish the camera is online then 5 minutes later offline"

"a couple of slight cons: 1 during set up the device needs to scan a qr code displayed on the smartphone screen"

"it will randomly stop recording"

"the biggest negative however for me is that the recorded videos are only 10 seconds long"

"we had no issues with wifi i wonder if people that are having issues have not entered the name of their wifi and left the generic there and just entered their passwords!"

"motion has been detected but there has been no motion within the view of the camera i would recommend no one buys this product due to the poor software and constant false notifications!"

"immediately afterwards i was despatched a new replacement without any further questions"

"negatives: • okay so first thing is they need to sort out the app it’s very slow takes ages to connect and sometimes it’ll kick me out of the app if i navigate too fast"

"we purchased this camera as a night time monitor for our 1 y o twins to replace a broken expensive one we had been given for our previous child"

"it took 30 mins to set up as the guide was poor and the the golden blow pay for a subscription"

"it's driving me nuts"

"i bought this camera to view my front door as i was having too many unexpected visitors"

"i even went onto the admin settings for my wifi and turned 5ghz off renamed each of them separately and set new passwords to make sure there was no possible way of getting it wrong but it still did not connect!"

"i would have given this 5 stars but one of my smart cameras keeps crashing!"

"i’ve had wansview for a few weeks now and i’ve not had one problem with it!"

"2 due to slight security concerns i wanted to attach the device to my router guest access and while i was able to do that i couldn't then get the app to see it because as i found out later the whole poiint of guest access on my router is to allow guests access to email and the internet while preventing them from accessing any other devices in the same network"

"as it did not work for me i found my own modem had to be changed but the support was first class and i was offered a refund i have yet to fix it as my phone was also affected"

"update: after a month it stopped working so had to return it maybe it was just an 'off' one"

"i brought it as a ‘bunnycam’ so i could spy on my giant house rabbit when i was out as was intrigued as to what he gets up to home alone!"

"customer service was very quick and responsive so this problem was solved very quickly"

"after that little complication which you are going to have to do one day because most non phone and computer devices only support 2"

"next morning i turned my phone on and saw i had numerous alerts the cam records a few second video every time there is movement so i watched these short clips and halfway through there she was caught in the act!"

"i’d never considered monitoring our dog in the kitchen before as i thought it would be really expensive and difficult the camera was such good value and easy!"

"none of the offered glitch fixes really fit in with how the app doesn’t work"

"received a message via the app on monday saying there was a motion sensor problem and they were working hard to fix it it's now wednesday and the camera has stopped working completely!"

"bit annoying can’t make clips longer 10 secs too"

"we have found that two of us cannot be logged into the app at the same time which we found a bit disappointing however it works perfectly fine being used one at a time"

"if i have to pick a small fault the sound lags the image by a fraction of a second but i'm guessing this can be fixed with an update"

"i had a few problems with json errors when viewing clips on mobile data i found out this was due to vodafone blocking the site and a simple live chat asking vodafone to unblock restricted content solved this immediately"

"very hard to connect at first once connected was really delayed in picture"

"they barked one and i spoke to them and they settled down again"

"if you’re looking for a great little camera at a great price don’t hesitate to purchase this one"

"also i do not need to be able to remotely move the camera pan tilt which is why i went for this basic static model"

"i shall definitely be setting one up for my female skunk so i can keep watch for babies in breeding season"

"wansview have practically stalked me asking me to remove my review which has felt really uncomfortable actually"

"rubbish not even 6hrs worked app crash can’t see any"

"the app install is very easy although the app has crashed my phone once all i had to so was restart my phone and it has worked fine ever since"

"there is a slight delay between what you are watching and what is happening it seems but very impressed considering the price"

"also overheats so could be issues with it in future would not recommend"

"picture can be laggy at times but that is my internet"

"i can skip through the footage at the end of the day as any motion is detected and time stamped you can adjust the sensitivity "

"so absolutely nothing wrong with the camera but the app is shocking i got up and running with minimal effort but within 5 minutes something went down with the app and i could not get back online so sent it back got a refund shame really nothing wrong with the camera"

"the frustration is real with these camera's but if you are willing to follow all the steps and loose your mind in the process you will get there in the end"

"purchased for a friend as a gift as she has an elderly dog who has had some health issues so that she could check in on him when shes out"

"it took 30 mins to set up as the guide was poor and the the golden blow pay for a subscription"

"don’t waste a lot of money on these expensive cameras you won’t get better than this !"

"the picture freezes there’s no sound and when there is sound it’s distorted"

"i was met with a load of jargon that was beyond my simple capabilities of understanding you have to access the modem and switch off 5 ghz i tried this and then lost all internet"

"considering this camera was so cheap i honestly thought it would be junk"

"the reason why this function was a non negotiable is because of a spike in thefts and suspicious behaviour in our residential area and if there was a break in i would not have been able to share any footage with the police"

"i thought it could be my internet connection but it got worse and its completely out of order now but unable to return at this stage"

"the ability to save recorded files both locally via micro sd and also a cloud option is a plus too where a lot of other cameras have only cloud options and at a hefty monthly cost"

"but i have set it up in the corner of a room and not covers every angle i need to watch"

"i’d never considered monitoring our dog in the kitchen before as i thought it would be really expensive and difficult the camera was such good value and easy!"

"wouldn’t recommend"

"that was over £100 never worked very well and ceased working altogether in less than a month with no refund from the supplier"

"over all can not fault the camera"

"• they’re very small & hardly noticeable no one ever realises they’re there"

"received a message via the app on monday saying there was a motion sensor problem and they were working hard to fix it it's now wednesday and the camera has stopped working completely!"

"i figured that overall it was mostly positive and that maybe the people who gave it negative reviews were just not tech savvy or patient people millennial cockiness right there i know so anyhoo i decided to click the buy button"

"there is also a small speaker through which you can talk to using the app"

"on the whole i am very pleased with it my only gripe is the distortion when you speak through the microphone it is really quite bad"

"however there is no function option to simply switch off the camera"

"wainsview customer service worked hard to resolve the issue and promised a refund if it didnt recover"

"to my phone gave me a lot of peice of mind but sadly 3 weeks after conecting the q5 the first and replaced k5 has again packed up and im in no mind the q5 will shortly fol low it so its not one that i could recomend spending money on unfortunately and i will cirtainly not waist anymore of my time with emails to the companey that may well send another replacement but i would rather save up and buy one i wont have to keep replaceing sorry but my view is dont buy one"

"motion has been detected but there has been no motion within the view of the camera i would recommend no one buys this product due to the poor software and constant false notifications!"

"i’ve gotten used to it now as it’s roughly the same time of day as the sun sets but seems rather silly that it gets set off by that rather than actual motion"

"it isn't too bad for the price and i might be a little picky but i got the camera to use whilst im at work and it just doesn't do it seemlessly"

"you can be sure to receive outstanding customer service in the event of a query or a problem"

"clear picture alerts by email not got on 'the cloud' as yet but quite satisfied with what we have for the time being"

"slight grievance in that when it gets darker in the evening and as it switches to night vision it always sends me an alert"

"the night picture quality i found blurry but it might be my placement"

"i also used it to discreetly observe him at night to ensure he was not wandering while everyone else was asleep and the night vision and sensitive motion activation were excellent in this regard"

"“alexa show cam1” or “alexa hide cam1”"

"or please send me another power cord if you think is within warranty"

"i actually lost my patience with it and i was shamefully a bit rude and offensive in the e mail i sent to wansview support"

"once set up it is a cool bit of kit for keeping an eye on a room where the dog gets up to mischief"

"i was a bit unsure about this product after so many bad reviews but i have been so impressed for the price"

"after 3 other models all failing miserably to connect to my phone this one was incredibly easy in comparison"

"the câmera works as any cheap camera would"

"these drop outs can last from a few minutes to a few days"

"it sometimes detects things not there"

"i even went onto the admin settings for my wifi and turned 5ghz off renamed each of them separately and set new passwords to make sure there was no possible way of getting it wrong but it still did not connect!"

"see my photo attached of how i have my backdoor camera angled away from the window so i don’t have a glare at night i will be purchasing an outside one eventually"

"lengthy cable to power up"

"but unless you subscribe for the cloud storage service the options for local storage and retrieval of video clips triggered by motion alerts are limited"

"i shall definitely be setting one up for my female skunk so i can keep watch for babies in breeding season"

"alarm recordings are available almost immediately and i have convinced myself that hindsight recording is incorporated in the app"

"had alternate products and work seamlessly this product does not"

"you can choose whether to pay for cloud storage or use a memory card or just watch it live with no recording facility"

"ended up returning this as the power kept turning on and off which kind of rendered it useless : i wanted a nice little camera for inside my porch as we are currently isolating and having lots of deliveries that are being left in the porch without signatures and after one delivery was 'delivered' but wasn't we needed a small cheap camera to keep an eye on things"

"negatives: • okay so first thing is they need to sort out the app it’s very slow takes ages to connect and sometimes it’ll kick me out of the app if i navigate too fast"

"i have trouble logging onto the app when i’m out and the app will only give me motion detection if i press the button when i’m at home with the camera"

"to my phone gave me a lot of peice of mind but sadly 3 weeks after conecting the q5 the first and replaced k5 has again packed up and im in no mind the q5 will shortly fol low it so its not one that i could recomend spending money on unfortunately and i will cirtainly not waist anymore of my time with emails to the companey that may well send another replacement but i would rather save up and buy one i wont have to keep replaceing sorry but my view is dont buy one"

"this camera is rubbish"

"i had not realised the picture would be so poor i have limited street lighting so it can't pick anything up"

"excellent quality video for live stream i have not yet used the playback or save function this requires an external memory card which is not included "

"quite happy with my purchase for now i don’t appear to be having too many problems viewing with 4g and it is working for exactly the reasons i wanted it to"

"the biggest negative however for me is that the recorded videos are only 10 seconds long"

"got first camera working then tried to add the second camera total night mare the quick delivery is the only positive thing i can add in fairness when it did work all for 10 mins the picture was really clear camera one then decided to switch itself off and on so i gave up also doesn’t link to alexa very well at all as described"

"customers services advised me how to do it i already knew how but they didn't seem to grasp that it didn't work"

"i would give this a zero rating but that was not possible"

"we have found that two of us cannot be logged into the app at the same time which we found a bit disappointing however it works perfectly fine being used one at a time"

"good bits: looks good really easy setup excellent image quality good microphone and speaker system didn't require an sd card to work bad bits: only really bad bit was due to our slow wifi meaning there was a slightly laggy image"

"i have ring floodlights and am used to immediate pick up of motion"

"broke not long after purchase slow audio and video"

"in the cloud version i didn’t get a email to authorise despite adding to whitelist and many attempts"

"motion has been detected but there has been no motion within the view of the camera i would recommend no one buys this product due to the poor software and constant false notifications!"

"this is a simple camera that doesn't work with 3rd party software"

"we have 2 shitz shu’s that according to an annoying neighbour bark constantly these are proof that they don’t"

"we wanted a camera upstairs not as a security camera but for keeping an eye on the kids etc though the echo show mobile while cooking & cleaning downstairs without having to keep stopping and checking on them after every loud noise"

"with wansview that is not possible"

"only thing that's not specified is that your wifi password needs to be 31 characters or less and can't contain the symbols " "

"it turned out the problem was with my router which i rebooted"

"how can it miss not record someone dumping a kitchen sink they're quite large!"

"i sent it back as faulty as it was within the 30 day return period"

"i needed a small camera to go behind a venetian blind in a window adjacent to my front porch"

"once i had set up the on my phone i went on to the wansview website from my desktop and downloaded the pc software"

"so my expectations were very low"

"it only triggers when a bus or lorry drives past"

"these are deliberately restricted to 10 seconds !"

"we have 2 shitz shu’s that according to an annoying neighbour bark constantly these are proof that they don’t"

"easy to set up and records 12 second motion activity while not viewing"

"you expect the camera to be on when you are away from home only to find out it has stopped working"

"picture quality is great and motion alert delay is fairly negligible"

"so now it’s useless"

"the camera was used to catch our little dog getting up to mischief and once setup it works perfectly with good picture quality"

"i've tried everything recommended on the q&a page of the app but it still remains 'offline' for this reason i can't mark it more than a 1 star which is a pity"

"4ghz and not the 5ghz"

"for security reasons the invites last 30 minutes and it's usually not enough time so you end up having to send repeated invitations"

"unfortunately the software was very poor indeed"

"if the night vision ir is on then you get glare from the reflection but if you switch it off and have motion activated lights then it is excellent at recording detail although the proper outdoors security camera would be more appropriate"

"i had to return it next day as it simply would not finalise set up"

"you can change your settings to make it less sensitive and you can remove the notifications if you wanted to"

"the camera is set up to monitor an empty property so i want to receive alerts and a video clip if there is any movement"

"i do find though the the speak isn’t very clear when not in the property but i do not use this feature"

"i have contacted customer service and they confirmed that there is no way to change this"

"the only problem i have experienced was on saturday the 11th january 2020 when there was no picture on my phone but sound detecting movement"

"nothing wrong with my reception either"

"negatives: • okay so first thing is they need to sort out the app it’s very slow takes ages to connect and sometimes it’ll kick me out of the app if i navigate too fast"

"no reason to suspect it won't be just as great as this little camera is"

"no we are using sd storage card so don't need the cloud"

"i’m not decided the faulty ones just put me off a little and i need something reliable because of my seizures but if your using it for general keeping an eye on the house or pets then it’s spot on : would have had 5 stars if it wasn’t for the one not working right"

"this is my second camera first one not wansview this one was much easier to get set up and working"

"it took no more than 5 minutes and every worked perfectly"

"i took it out of the box downloaded the app and 4 minutes later i was looking at my puppy in his cage by way of high definition video!"

"however the cloud issue upset me so much i didn't use the camera in the end its lying in a bin somewhere!"

"so now i have a camera that won’t film anything"

"not tried night vision so can't comment on this"

"i've had an ip camera before so i wasn't expecting much"

"it doesn’t pan or tilt but it isn’t really required when positioned in the corner of my room and it provides 120 degree angle of viewing"

"4ghz no idea how at last the cam connected and was ready to go it had taken me 4 hours!"

"however the cloud issue upset me so much i didn't use the camera in the end its lying in a bin somewhere!"

"handy when i'm upstairs and don't hear the door"

"we have our property and garage alarmed but are always concerned about security"

"it can also be set to send notifications to your phone whenever motion is detected and the motion events are also saved as small clips on your phone or in the cloud"

"a couple more points to consider when buying this camera it produces a crystal clear 1080p hd video stream but the zoom is digital so video perfectionists will be disappointed"

"also not wireless at all"

"the setup is easy the app walks you through it and it literally takes no more than 2 minutes"

"if you are thinking of buying this camera but are unsure of its quality due to the price don’t delay buy it!"

"we purchased this camera as a night time monitor for our 1 y o twins to replace a broken expensive one we had been given for our previous child"

"not very good at night if facing outdoors as reflection on glass but works when outside light is triggered"

"no need for concern"

"however in order to use it to look out a window at night it is quite poor as you have to switch off the leds"

"no online chat help from their website only from cloud app which isn't dowloading"

"the worst ever camera"

"it asks for your email and password then just buffers and doesn’t do anything else cheap chinese product wish i’d bought something else!"

"the advisor then asked me to send a video showing me using the correct procedure for downloading footage which i did and then i did not recieve a reply"

"i will admit that i never read the disription and was disappointed that i couldn't move the picture with the app"

"on the non cloud version it wouldn’t connect to wifi"

"the wansview team quickly rectified this issue and i’ve had no issues since"

"then once set up on my phone i asked alexa to find devices and that set itself up with no further input from me"

"first here are the pros: easy setup great picture quality great motion detection well priced sturdy build quality long cable easily viewing on the app automatic night vision well packaged cons other family members can be invited to view the camera but they can only see stills and not videos motion detection cannot be adjusted to your preferences video clips are usually no longer than 30 seconds and cannot be adjusted to your preferences you have to purchase cloud storage in order to view footage that is older than 2 days and it's quite expensive for a largely unknown company"

"for such a small cost i am so impressed with these little bulb like cameras"

"i purchased both the wansview q5 & k5 after a recently burglary of my neighbours property and i can thoroughly recommend these affordable cameras"

"bit pricey for the year but if you're using 3 camera's then worth it"

"99 we were dubious at the quality we were likely to receive but for such little money it felt worth the risk"

"i've got a nest cam and don't get me wrong it's fine"

"i downloaded the app and tried to register using a second email address in desperation but never got an email back"

"it couldn't be easier"

"weird how i've given it an over all awful review but the things are 5 star"

"can access the camera from anywhere with the app on my phone can even talk through the camera if you press and hold the microphone button in the app whilst speaking"

"while syncing i got distracted and started doing house chores and forgot about the camera"

"brought this for an elderly lady to give her peace of mind when leaving her husband at home easy to set up app downloaded straight away onto her iphone now she can check her husband is behaving if she has to pop out she now knows if he gets up so can check he hasn't had a fall and if he has she can get the onsite care team to attend him straight away he has his lifeline etc but she needed the peace of mind knowing she can check that someone has attended to him"

"the installation of these little cameras makes them perfect for the non techy person whois possibly worried about being swamped with something awkward to install"

"they assured me the problem would soon be resolved and it was"

"deserves no stars!"

"besides that the app is terrible"

"bad shopping experience!"

"you don't even need to subscribe to the cloud service unless you want to keep your alarm recordings for some extended period of time and or don't want to lose them if the camera is stolen"

"the ability to save recorded files both locally via micro sd and also a cloud option is a plus too where a lot of other cameras have only cloud options and at a hefty monthly cost"

"i have not tried the cloud solution with monthly cost as this is not something i need"

"the motion detection has been a little off but a new firmware has just been released to sort this issue out and you can turn the motion on and off"

"i could not connect to the wifi for love nor money"

"having bought an outdoor camera and very happy with it i wanted another one to monitor another room not shown in the photos"

"for the money you really can’t go wrong"

"i thought it could be my internet connection but it got worse and its completely out of order now but unable to return at this stage"